Q. Will your products work for me?
A. We take great care into formulating safe and effective products that work for a wide range of skin types. Our products are carefully crafted by cosmetic chemists and go through dozens of revisions to get things just right. However, since everyone's skin is different, results and experiences can vary quite a bit. Since we only want satisfied customers, if you are unsatisfied in anyway, notify us within 60 days and you're covered by our guarantee.
Q. What do "clean" ingredients mean?
A. We consider ingredients clean when they are essential to the product's effectiveness and stability while not posing any danger to your skin or health. This means we don't use ingredients like parabens, dyes, phthalates, sulfates, essential oils, or drying alcohols.
Q. How long does it take for my product to arrive?
A. If ordering in the USA, your product should arrive within 3-4 business days for most destinations. Delivery time for international orders vary by destination.
Q. Should I buy both the KP Exfoliating Lotion & KP Body Wash?
A. For very mild cases of KP, using either one by itself can be effective. However, for more moderate cases & for those who've had tried other products that didn't work, we recommend using both the body wash & lotion together.
Q. Can I use your KP Exfoliating Lotion or Body Wash on my face?
A. Yes, we have customers who use these products on the face with great results but use with caution. These products are formulated for use on the body which has much more resistant skin than the face. If you experience any signs of irritation, discontinue use.
Q. Who can use your products?
A. Our products can be used by men or women. If you're purchasing with intent on having a product used by a minor, we recommend consulting with a physician beforehand. If you believe you have sensitive skin, test on a small area first for a few days. If a reaction or irritation does occur, discontinue use.
Q. Are your products cruelty free?
A. Yes, none of our products or ingredients are tested on animals.